Privacy Policy

WildHaven LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website wildhaven.com (the "Service"). We comply with the California Consumer Privacy Act (CCPA), the Colorado Privacy Act (CPA), and all applicable U.S. state privacy laws.

Information We Collect

Personal Information

• Name, email address, phone number
• Shipping and billing address
• Payment information (processed securely through our payment processors; we do not store full credit card numbers)
• Order history and preferences
• Account login credentials (encrypted)

Non-Personal Information

• IP address, browser type, and device information
• Pages visited, time spent on pages, and referring URLs
• Cookie and tracking technology data

How We Use Your Information

• To process and fulfill your orders, including shipping and returns
• To create and manage your account
• To communicate with you about your orders, products, and promotions
• To improve our website, products, and services
• To prevent fraud and ensure security
• To comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Payment processors (e.g., Stripe, PayPal) to complete transactions
• Shipping carriers (e.g., USPS, UPS, FedEx) to deliver your orders
• Service providers who assist with our business operations (email marketing, analytics)
• Legal authorities when required by law

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and serve targeted advertisements. You can control cookies through your browser settings. See our Cookie Policy for more details.

Data Security

We implement industry-standard security measures to protect your personal information, including SSL encryption for all data transmissions. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights Under CCPA and Colorado Privacy Act

As a resident of California or Colorado, you have the following rights:

• Right to Know: Request information about the personal data we collect about you.
• Right to Delete: Request deletion of your personal data.
• Right to Opt-Out: Opt-out of the sale or sharing of your personal data for targeted advertising.
• Right to Correct: Request correction of inaccurate personal data.
• Right to Portability: Request a copy of your personal data in a portable format.
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise these rights, please contact us at [email protected] or call (303) 555-0100.

Children's Privacy

Our website is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Order information is typically retained for 7 years for tax and legal purposes.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about our Privacy Policy, please contact us:

• Email: [email protected]
• Phone: (303) 555-0100
• Mail: WildHaven LLC, 1234 Mountain View Drive, Denver, CO 80202